FULFILMENT CENTRE VS. DISTRIBUTION CENTRE
What is a Fulfilment Centre?
A fulfilment centre is a type of warehouse,
storing inventory from various sellers and distributing the products through an
order fulfilment process. Fulfilment centres are different
than warehouses, though, as they’re usually operated by third-party logistics
providers. These third-party logistics providers offer a variety of services to
clients like e-commerce companies and retail stores, by handling e-commerce
orders and offering fulfilment solutions. Fulfilment centre are more focused on
business-to-consumer operations.
Amazon is a good example of what fulfilment
centres look like. A small business might choose to work with a fulflment
centre rather than operate their own warehouses, performing their own order
fulfilment services and handling of customer orders. Fulfilment centre often
negotiates discounted shipping rates, so shipping costs could be lower than the
e-commerce business would get on its own. They may not have a choice, however,
in shipping carriers. A fulfilment centre might also handle reverse logistics,
as suggested by one of the best Shipping freight forwarding companies in
India.
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Factors To Consider When Looking To Use A
Fulfillment Center
While using
fulfillment centers seems like a no-brainer in certain circumstances, there are
a few factors that should be considered before signing any contracts.
- Importance of value-added services: Are services like packaging, labeling customer orders, and faster
shipping to customers necessary for your company’s current goals.
- Cost of service: Can
your business afford to use a fulfillment center at your particular stage?
- Expected Sales: Is
your business expecting a high volume of orders, or will your products
need to sit for a while?
- Location of fulfillment centers: Are
there fulfillment centers near where your target customers live?
Knowing who
your customers are and where they are will allow you to get the most out of
your experience with a fulfillment center.
What is a Distribution Centre?
So distribution centre and fulfilment centre
are they one and the same? Not necessarily… A distribution centre (not to be
confused with “centre of a distribution” – a term used
in statistics) is more of a business-to-business storage facility than a
fulfilment centre. A distribution centre is used to receive inventory,
temporarily store the goods and redistribute them. It may be owned directly by
the retailer or it could be leased. The distribution centre focuses on the
retail store customer, receiving items from the supplier and sending them on to
the various stores. Hence sometimes this is also referred to as “retail
distribution centre”. Consider the distribution centre as a bridge between the
supplier and the stores. Products arrive on pallets and are moved in on a
forklift, but then items are removed from the pallets as order processing
demands. Smaller quantities of goods are sent on to the ultimate customers, the
stores. These centres are part of a distribution network of facilities located
closer to retail locations, and don’t typically house inventory for
an extended period of time. Distribution centres might also ship items to
fulfilment centres as needed for e-commerce fulfilment.
Types Of Distribution Centres
There are three different types of
distribution centres:
Conventional – Material
movement is performed by people and mobile equipment.
Mechanized – Material movement is
assisted by mechanized, conveyance and sortation systems.
Automated – Material movement is
performed in part or in full by machines or robotics.
Factors To Consider
Before Using A Distribution Center
Since many e-commerce merchants are
strictly B2C and don’t necessarily have a physical
store, the use of a distribution center may not make sense depending on your
specific circumstance.
Distribution centers generally store
and ship products in bulk. The products aren’t individually wrapped and
packaged. However, the location of distribution centers allow you to hold
inventory closer to your target market.
According to Shipping freight forwarding companies, understanding
your offerings and your clientele will be key in deciding if distribution
centers are right for your business.
What Are Warehouses?
Quite
simply, warehouses are used to store goods for an extended period of time. They
are also used to organize and manage inventory. While it may sound
simple, modern warehouses are sophisticated in their processes and
use warehouse management systems (WMS) to ensure a smooth
operation.
This allows
them to track how many products you currently have, where they are, where they
are going, who’s handling them, etc.
E-commerce
merchants can rent space within a warehouse via short-term and long-term leases
depending on their specific needs.
Factors to Consider Before Using A Warehouse For
Your Online Store
Before you
decide to use a warehouse for your e-commerce business, there are several
factors you’ll need to weigh:
- Seasonality of your business: Will
you need the storage space after your company’s peak season?
- Location location location: Will
the location of the warehouse need to be close to your customer base or
can it be located further away?
- Cost of storage: How
many SKUs do you have and what will the cost of storing them be?
- How long will inventory sit:
Will these products need to be shipped soon or will they need to be housed
for a while?
Again,
warehouses aren’t typically made for quick turnaround. Rather they’re a way to
make sure your products are stored safely, organized efficiently, and are
overseen in a way to make sure you never run out of inventory.
The Verdict
When looking at all three options
you’ll see there really isn’t a one-size-fits-all answer. As your e-commerce
business grows, your needs regarding inventory management and fulfillment will
change.
Your inventory management and
fulfillment decisions should depend on factors such as the size of your
business, your forecasted sales, budget and goals, where your target consumers
live, and more.
If your primary need is to get your
products packaged and shipped quicker, a fulfillment center may be best for
you.
If your primary need is to store your
products safely and have your inventory managed more effectively, then a
warehouse may be the better option.
And if your e-commerce business is
trying to optimize inventory levels at a physical store, then a distribution
center may be your best option.
How AFM Fits Into the
Equation
One common theme of all these storage
options is that any e-commerce storage method will require shipping at some
point, whether that be warehouses shipping to fulfillment centers, or
fulfillment centers shipping out to customers.
AFM is there every step of the way as
it not only integrates directly with your e-commerce platform, but has also
partnered with both third-party logistics companies (3PLs and
fulfillment companies) and with warehouse management system companies to help
manage end-to-end fulfillment operations.
Creating shipping
labels with Shipping freight forwarding companies also allows you to track your packages
throughout their journey so that you know if they’re inside of a fulfillment
center, distribution center, or if they’re on their way to your customer.
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